เริ่มต้นจัดการแอพพลิเคชันของคุณด้วย JENNIFER X-RAY.

'ทดลองใช้ได้แล้ววันนี้! ฟรี!'

เมื่อการบริการมีการตอบสนองช้า ผู้ใช้มีการร้องเรียนบ่อยครั้ง การตอบสองช้าของการให้บริการทำให้ผู้ใช้รู้สึกไม่พอใจ features.ฉันพบปัญหาด้านประสิทธิภาพและการตอบสนองของบริการที่ล่าช้า. ฉันแนะนำให้คุณใช้ real-time active service, ที่เป็นความสามารถหนึ่งของ JENNIFER X-Ray JENNIFER X-View เป็นเสมือนการวิเคราะห์ transaction แบบ X-Ray ที่สามารถแสดงจุดที่ทำให้เกิดปัญหาได้อย่างรวดเร็วเพียงคลิกเดียว X-Ray ของ JENNIFER ช่วยระบุปัญหาของแอพพลิเคชันของคุณ แอพพลิเคชันของคุณเปรียบเสมือนผู้ป่วยที่ต้องการการตรวจสอบจากแพทย์.
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Solution and Service


JENNIFERSOFT is a software company to provide companies with JENNIFER, an APM (Application Performance Management) Solution, JENNIFERSOFT Thailand is a branch of JENNIFERSOFT, which is aimed to expands its sales and service in Thailand including other South East Region. With Jennifer’s JAVA, .Net , PHP Expertise, JENNIFERSOFT Thailand is providing IT Manpower to its clients and partners. Highly skilled senior Korean staffs train and educate the IT Resource to provide qualified resource , and moreover, We are expanding strategic HR service and management to provide resource not only in IT fields but also in other area.















PARTNER PROGRAM

Business is not a race, but a co-existence.

Jennifersoft builds the business ecosystem where we grow up together by building healthy business relationship with partners. Be part of JenniferSoft’s Global partnership Network! Whether you are looking for new and exciting solutions to resell, searching for new tools to help your customers with their application performance issues, or own solutions and services with complementary technology, JenniferSoft’s partnership program has a place for you!
























Welcome to JENNIFER Support Center

Jennifersoft fully supports technical maintenance to prevent you from experiencing any inconvenience. Please see how we handle your technical issues like below. You will get the technical support swiftly, but properly.



Remote Support

Welcome to JENNIFER Remote Support Center.

JenniferSoft provides timely and effective customer/technical support to our customers by routing customers’ issues directly to our engineers via support portal.JENNIFER customers can receive advanced technical support services such as installation, configuration, troubleshooting of performance issues & application performance via internet connection using JENNIFER Remote Technical Support Center.

Please follow the instructions below regarding requesting and receiving remote support from our engineers

Caution! Remote support is available for customers who have purchased “JENNIFER License” or overseas customers only. If you have not purchased the license from us, please contact our sales or technical support department and get a prior confirmation before using the service.

To get started with your Remote Technical Support, call Lead Technical Support Engineer: +82-70-7006-9945, khalid@jennifersoft.com, Global Support Contact Telephone

Asia: Tel. +81 70 7006 9943, Fax +81 31 8071 6901`2 Europe: Tel. +43(0)1 796 38108

STEP 1.

Connecting you to a technical support engineer at JenniferSoft.

Lead Technical Support Engineer: +82-70-7006-9945, khalid@jennifersoft.com

STEP 2.

STEP 3.

Input your login name and email address, then press “Confirm” button.

Once connection is established, please describe the problem to our support engineer and proceed with the support session.

Others

JenniferSoft Thailand provide the customer service and consulting service, other activities as well

Customer Service [English]

Subject | JENNIFER customers and potential customers using trial version

Contact | marketing@jennifersoft.com

What we provide | User’s Guide, Installation Guide, Release Notes, etc.

Online and Call Consulting Service

Subject | JENNIFER customers and potential customers using trial version

Contact | tech@jennifersoft.com

What we provide | Online Q&A board on the website and call counseling service

On-site Visit

Subject | JENNIFER License Owner

Contact | Khalid E.K. Saeed, khalid@jennifersoft.com

What we provide | Onsite visitation for installation and consultation

Remote Support Tool

Subject | Every user who adopted JENNIFER overseas customers

Contact | Khalid E.K. Saeed khalid@jennifersoft.com

What we provide | Remote connect service for urgent support request

JenniferSoft pledges to provide our customers with the highest level of professional services. JenniferSoft provides online technical support and consultation to our clients via phone, email, and instant messaging during business hours, and we offer a wide range of information through online resources such as Q&A, FAQ, and Tech Note during our non-business hours.

Register for Technical Support

We encourage you to register with our technical support team to receive fast and convenient technical support through our website. Input your contact information, your system environment information, and a description of the problem you are experiencing regarding your JENNIFER installation.

R&D Support Center in S. Korea

  • Hours of Operation: Monday to Friday, 9 AM through 5PM KST Nomin Park: nomin@jennifersoft.com, tech@jennifersoft.com, Tel: +82 70 7006 9943 Regional Support Center in S. korea
  • Hours of Operation: Monday to Friday, 9 AM through 5 PM PST/PDT Khalid E.K. Saeed : khalid@jennifersoft.com, tech@jennifersoft.com, Tel: +1 408 946 5508 Regional Support Center in Europe
  • Hours of Operation: Monday to Friday, 9 AM through 5PM PST CET

    Leopold Singer: Leo@jennifersoft.com, tech@jennifersoft.com, Tel: +43(0)1 796 381088

Contact Us

JenniferSoft currently has regional offices established in Korea, Japan, Austria and Thailand

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Google MAP URL: https://goo.gl/maps/3Tno1JwxbTQ2


JenniferSoft THAILAND CO., LTD


Address: 10/181 (Room number: 2304C) The Trendy office 23th Floor, Soi Sukhumvit 13, North Klongtoei, Wattana, Bangkok 10110.
Office: +66-2-168-7271, Mobile: +66-99-452-7979 , Sales Inquiry: sales@jennifersoft.co.th , Tech Inquiry: support@jennifersoft.co.th

JenniferSoft Korea


Location: Zip code 10859, 1652-185 Beopheung-ri, Tanhyeon-myeon, Paju-si, Gyeonggi-do, Korea Tel : +82-70-7006-9950 Fax) +82-31-8071-6901(6902)

JenniferSoft Japan


Address: Inter Bldg. 3F, 3-9-14 Nishishinjuku, Shinjuku, Tokyo, JAPAN 160-0023 (東京都新宿区西新宿3-9-14インタービル3F) Tel:+81-3-6276-1762, Fax: +81-3-6276-1763 Sales Inquiry: sales.jp@jennifersoft.com Tech Inquiry: support.jp@jennifersoft.com Sales or Business Inquiry: 呉錫煥 (オ スクファン), oh@jennifersoft.com

JenniferSoft Europe


Address:Schlachthausgasse 29, B03,A-1030 Wien, Austria Tel: +43(0)1-796-381088 Sales Inquiry: sales.eu@jennifersoft.com Tech Inquiry: support.eu@jennifersoft.com Sales or Business Inquiry: sales.eu@jennifersoft.com




Quite many asked about qualifications to apply


Anyone can apply to Jennifersoft?

Having a college degree or certificate is not what we look for. You do not need to graduate from a college or university to apply.

Then, what do we look for?

Although we do not consider your level of education, we do consider knowledge and capability you have to see if those are match with departments you applied. You do not need to take the TOEIC, but we will test your level of English. (it could be different depending on your applied jobs.)We do not consider how you look, but we look for your personality. You do not have to be smart, but we look for your intelligence.

What kinds of departments you have?

Jennifer consists of software development, technical support, sales, marketing, design, global business, and business support.

When will you hire new employees?

A company continues to grow up and develop itself just like an organic body. We will hire new employees when we need one.

Who could be an ideal applicant?

There is no such a thing like an ideal applicant. In particular, there is no guideline in our company such as minimum qualifications you need to apply. Only various “WE” exists in the world. If you are one of “WE” who love yourself, and you dedicate yourself to find what you really want, you are the one we would like to work with. If you are ready to experience all the things in the world through travel to find who you really are, you are always welcome to Jennifer.

For those making your dream come true

We hope that you find what you really love, what kinds of person you would like to be rather than looking for just a job in any company. There is only limited way of actually looking for what you like, reading a book could be one of best ways to find one. By continuously asking yourself, and learn from questions, your knowledge will go deeper. Ultimately, you will find that there are many things you can do in the world.

We always cheer for your success.